General Information:
  • You will need Windows Media Player to view our movies.

  • Our player is designed for Internet Explorer users.

  • There are plug-ins available for Mac OS users (FireFox and AOL browsers are not recommended but may work).

  • Windows media player is a program that allows you to view video and audio on your computer.
  • Turning off your firewall is essential if the player is to work.

    Firewalls, such as Norton Internet Security, are generally good things to have, but they need to be switched off for this system.
  • Please make sure that your Pop Up Blocker settings are correct:

    For the best possible experience while visiting our sites, please disable your Pop Up Blockers.

FAQs:

Q. My Player Pops Up Off Center. How Can I Fix This?
A. To correct this problem please make sure you are using Internet Explorer 7. You can download this free upgrade by clicking here.

Q. Does IE work with video?
A. Yes, unless otherwise stated our live shows and videos work with most all browsers. However, as technology advances some of the older browsers may not be able to keep up, thus limiting your surfing experience. You may be required to install plug-ins into your browser to see some content. View our plug-in help section for more info.

Q. What is a Player?
A. An internet Player is an application built to easily view and navigate our content.

Q. Sometimes a software security alert window pops up. What should I do?
A. Select the "Always Trust" box and click "OK."

Q. Sometimes I get error messages, or my the video just won't play, what should I do then?
A. Clear your browser's cache and restart your browser.

Q. My video and audio is not working that well, what should I do?
A. Make sure you have a fast connection, these feeds are not designed for a dial up connection. Try signing up for DSL or cable--this will bring you a wholly better viewing experience.

Q. How can I get better overall video and audio quality?
A. The faster your connection the better your viewing experience, upgrading to DSL or a cable connection will dramatically change your perspective when it comes to viewing video online.

Q. Why doesn't the video look as good as TV screen resolution?
A. Our feeds are the highest quality on the market. In a few years the cost of bandwidth will come down and we can ultimatley stream up to 1.8 MBs which is close to TV quality.

Q. Why do I get funny colors when I view the feeds?
You monitor may be set to 256 colors , you must upgrade this to a higher setting in your control panel (display).